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Testimonials For The Book
In an era dominated by AI, automation, and digital interactions, The Art of High Touch in a High-Tech World by Tom McGratton is a timely and essential read. This book dives deep into the contrast between old-school relationship-building and the impersonal nature of modern technology-driven business practices.
Lorne Hammond
From hit move The Secret
This book has inspired me in my life already and I am not even done with it!!! A MUST read if you care for people and how to grow your success while being a genuinely good person. Id recommend this to any friends or family đđť
Tammy Russell
When reading this book, I found myself relating to so much of what the author was saying, It isnât hard to get back to high touch world, we as humans need to know when to shut down our technology and focus on face to face conversations. This world would be in a much better place if we connected with people rather than our technology. Thank you so kindly for writing this book. What an inspiration.
Elizabeth Morrison
NY Times Best Selling Author
Just finished it brother. Love it. Great read. And now I have some work to do in the new year to implement this!! Great job Tom. Looking forward to connecting if you have time!
Dave Czibere
CEO, C.P. Services
"The Art of High Touch in a High-Tech World" is a refreshing reminder of the power of genuine human connection. Rather than offering a rigid step-by-step formula, Tom McGratton weaves together personal stories and real-life lessons that make the book both engaging and deeply relatable. These life lessons help the reader see that his advice comes from real experience, not just conventional business wisdom or generic networking principles.
Priscilla Gallagher
Environmental Scientist
I look forward to speaking with you about your current situation and what you're looking to achieve.
I request you to be in a quiet spot with good internet / data connect so we can have a great conversation.
This will be a Zoom call, and all the details will be sent to the email address you provided when booking the call.
If you cannot devote your full attention (driving the car, on the go, etc.) we will not continue the call.
If you are a good fit for one of my programs then I will extend an invitation for you to join. This will not be a hard sell pitch on the call, this will be like a conversation with a friend. I am very particular with whom I allow into the program.
Chinmai Swamy

If stress, unrealistic deadlines, and workplace conflicts are draining you, itâs time for a change. The Stress-Free Leadership Mastery 90-Day Program is designed to help you eliminate stress, build better relationships, and fall back in love with your businessâwithout sacrificing your personal life.
Inside this custom 1-1 coaching program, youâll get access to weekly masterminds, direct accountability support, and my unique 10-step High Touch Blueprintâ˘âa proven system to help you lead with confidence, communicate with ease, and create synergy between your team and clients.
This isnât just another leadership program. Itâs a transformation. Youâll gain practical tools, step-by-step strategies, and real-world solutions to handle workplace challenges with ease. In just 90 days, youâll feel in control, reduce stress, and become the leader your business (and family) needs.
I provide, straight forward path that's unique to each of my client's situation and goals.
Access to Finding The Leader In You RoadmapTM online training modules
Weekly live 2-hour group Q&A mastermind sessions ($3997)
Weekly 1-1 accountability follow ups
Author Signed Copy Book Boss To Leader
BONUS: Relationship Building Playbook (worth $997)
BONUS: Delegation Mastery Toolkit (worth $2997)
BONUS: Client Retention Strategy Map (worth $4997)
BONUS: Daily Workplace Uplifting Activities (worth $997)
BONUS: Conflict Resolution Quick Guide (worth $1997)
BONUS: Stress-Free Leadership Journaling System (worth $497)
BONUS: Burnout Recovery Playlist (worth $497)
BONUS: Professional Resilience Masterclass (worth $997)
FASTACTION BONUS: Work-Life Balance Planner (worth $4997)
FASTACTION BONUS: Leadership Affirmations Toolkit (worth $1997)
High Touch Blueprintâ˘: The 10-Step High Touch Blueprint⢠gives you a simple way to handle tough clients, communicate better, and run your business without stress. No more feeling overwhelmed or drained. Just clear steps to build trust, lead with confidence, and actually enjoy what you do again.
Weekly Live 2-Hour Group Q&A Mastermind Sessions: Donât let your leadership challenges fester in silence. In these weekly sessions, youâll connect with other women leaders facing the same struggles, find solutions, and leave each call with the clarity and confidence to move forward. The alternative? Continuing to feel alone in your struggles, with no clear answers in sight.
Weekly 1-1 Accountability Follow-Ups: Itâs easy to lose momentum when youâre on your own. Thatâs why we have weekly check-ins to make sure youâre staying on track, tackling your biggest challenges head-on, and seeing real progress. Imagine the cost of doing this without supportâfeeling stuck, second-guessing every decision, and spinning your wheels. With this program, youâll have someone by your side, every step of the way.
One Year FREE Membership to Community: Community is everything. This bonus gives you a year of access to a group of like-minded women who are all on the same journey. Youâll share wins, learn from each otherâs experiences, and find the kind of support that makes the tough days easier. The cost of missing out? Feeling isolated, unsupported, and stuck in your own head.
Relationship Building Playbook ($997 Value)
Tired of surface-level connections that donât last? This playbook gives you simple, proven strategies to create trust, loyalty, and meaningful relationships with your team, clients, and partners. Because leadership isnât just about making decisionsâitâs about connecting with people in a way that makes them want to follow you.
Delegation Mastery Toolkit ($2997 Value)
Trying to do everything yourself? Thatâs a one-way ticket to burnout. This toolkit helps you delegate with confidence, without micromanaging or losing control. Learn how to assign tasks effectively, empower your team, and free up your timeâso you can focus on what truly matters.
Client Retention Strategy Map ($4997 Value)
Winning a client is one thingâkeeping them happy and loyal is another. This strategy map gives you a step-by-step approach to turning every client into a long-term relationship. No more one-time deals. No more clients ghosting you. Just steady, predictable business growth.
Daily Workplace Uplifting Activities ($997 Value)
A positive workplace isnât an accidentâitâs created with intentional habits and small daily wins. These activities make it easy to boost morale, increase engagement, and create a work environment people actually enjoy. Happy teams perform better, and this makes it effortless.
Conflict Resolution Quick Guide ($1997 Value)
Dreading difficult conversations? This guide gives you plug-and-play solutions for handling tense situations without the stress, awkwardness, or escalation. Learn how to calm an upset client, solve internal team issues, and turn conflict into opportunityâall while keeping your peace of mind.
Stress-Free Leadership Journaling System ($497 Value)
Leadership can feel overwhelming. This guided journaling system helps you clear your mind, refocus your energy, and tackle challenges with clarity. No fluffâjust powerful prompts designed to help you think, plan, and lead with confidence every day.
Burnout Recovery Playlist ($497 Value)
Feeling exhausted? This curated playlist is designed to help you reset your mind, recharge your energy, and stay focused. Whether you need a quick mood boost or deep relaxation, these audio tracks will help you stay strong, centered, and stress-free.
Professional Resilience Masterclass ($997 Value)
The strongest leaders arenât the ones who never struggleâtheyâre the ones who know how to bounce back. This masterclass gives you the tools to handle setbacks, stay mentally tough, and keep leading, no matter what challenges come your way.
Work-Life Balance Planner ($4997 Value)
Balance isnât a luxuryâitâs a necessity. This planner helps you design your week so you can crush it at work and still have time for yourself and your family. No more feeling guilty. No more missing out. Just a simple, clear plan for success and fulfillment.
Work-Life Balance Planner ($4997 Value)
Your mindset shapes your results. This toolkit gives you daily affirmations and mindset shifts that successful leaders use to stay confident, focused, and in control. Use this and youâll start thinking, acting, and leading like a high-performance professionalâevery single day.
Book a 1-1 Power Call to find out if you are the right fit for the program
Once you join then we begin with a 1-1 welcome onboarding call
Then a 1 x 45 min custom plan creation to maximise results
Start implementing the 10 step High Touch Blueprint
Followed by weekly coaching calls to help you with your specific issues
WEEK 1 : Initial Assessment â Identifying the Root Issues
Before we fix anything, we need clarity on the real problems. Youâll go through a deep-dive assessment to uncover:
Whatâs causing your stress and overwhelm?
Where are the biggest gaps in leadership, communication, or workflow?
Whatâs stopping you from feeling in control and thriving in your business?
WEEK 2-3 : Getting Ready â Laying the Groundwork for Change
Now that you see the problem, itâs time to prepare for transformation. In this phase, weâll:
Call a meeting to align expectations and open communication.
Document concerns to understand whatâs creating friction with your team or clients.
Set the foundation for changeâso when we start making shifts, they actually stick.
WEEK 4-10 : Transformational Steps â Turning Problems into Solutions
This is where the real breakthroughs happen. Now that we know whatâs wrong and have a solid plan, we move into action mode. In these weeks, youâll:
Present feedback to management so leadership and teams are on the same page.
Gather employee and client insights to create solutions that work for everyone.
Collaborate on strategies that strengthen relationships, improve workflows, and eliminate stress points.
WEEK 11-12 : Evaluation & Celebration â Locking in Long-Term Success
The final step is making sure the changes stick permanently. In this stage, we:
Develop a Win-Win Strategy so you, your team, and your clients all benefit.
Implement changes and follow up to ensure everything is working smoothly.
Celebrate the transformation! Youâve just taken back control of your business and life.
Testimonials For The Book
In an era dominated by AI, automation, and digital interactions, The Art of High Touch in a High-Tech World by Tom McGratton is a timely and essential read. This book dives deep into the contrast between old-school relationship-building and the impersonal nature of modern technology-driven business practices.
Lorne Hammond
From hit move The Secret
This book has inspired me in my life already and I am not even done with it!!! A MUST read if you care for people and how to grow your success while being a genuinely good person. Id recommend this to any friends or family đđť
Tammy Russell
When reading this book, I found myself relating to so much of what the author was saying, It isnât hard to get back to high touch world, we as humans need to know when to shut down our technology and focus on face to face conversations. This world would be in a much better place if we connected with people rather than our technology. Thank you so kindly for writing this book. What an inspiration.
Elizabeth Morrison
NY Times Best Selling Author
Just finished it brother. Love it. Great read. And now I have some work to do in the new year to implement this!! Great job Tom. Looking forward to connecting if you have time!
Dave Czibere
CEO, C.P. Services
"The Art of High Touch in a High-Tech World" is a refreshing reminder of the power of genuine human connection. Rather than offering a rigid step-by-step formula, Tom McGratton weaves together personal stories and real-life lessons that make the book both engaging and deeply relatable. These life lessons help the reader see that his advice comes from real experience, not just conventional business wisdom or generic networking principles.
Priscilla Gallagher
Environmental Scientist
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Š High Touch Workplace & Client Consulting 2025
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Results may not be typical or expected for every person. No results are guaranteed with the help of this book and systems described in the book. Individual results will vary according to effort, determination hard work and available budget.
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